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Can I chain your proxy servers?
Depending on your VPN4ALL version, you can chain both HTTP squid and SOCKS5 proxies, thereby...
Can I use VPN4ALL through my Cable/DSL router or firewall?
Only your UDP port 1984 is required to be open for outbound connections. Generally the...
Do I get my own (dedicated) public IP address?
When you connect to VPN4ALL our server will give you a new secure and anonymous public IP...
Do I still need a firewall and Anti Virus on my computer?
Second Layer Online Anti Virus Protection, Second Layer Online Firewall Protection and Second...
Do you offer alternate ports in case the usual VPN ports are blocked?
Yes. It is very rare that the standard OpenVPN or PPTP ports are blocked. VPN4ALL servers...
Do you offer other VPN protocols such as PPTP VPN or IPSec?
No, we do not offer PPTP VPN for PC and MAC because there are many known attacks on PPTP. We...
Do you offer Remote Port Forwarding (RPF)?
No we do not provide this at this time but will do so in the future. Is the information...
Do you offer your own VPN technology, or do you offer an open source version?
VPN4ALL is based on the open source OpenVPN server and client technology. We do have a...
Do you run a Firewall on your servers?
For all users we provide DDOS (Denial of Service Attacks) firewall prevention over our entire...
Do you run any Anti-Virus on your servers?
For all users we provide DDOS (Denial of Service Attacks) firewall prevention over our entire...
Do you run your own DNS server, and if so who has power over it?
To improve speed, reliability and security of DNS lookups to our customers, we have switched to...
Does it also protect other Internet protocols such as FTP?
Once you have established the VPN connection, all applications/protocols which require...
Does this mean that all users surf/use the Internet under the same IP address?
There are currently 1000+ secure and anonymous IP addresses on our global VPN network. Every...
Does VPN4ALL use TOR IP addresses or any other free proxy service?
No, we are not related to TOR or any other free service. Our private, elite VPN is based on...
Does VPN4ALL work when I’m connected to a mesh network?
The answer is “it depends.” Some mesh networks will route VPN protocols, and others...
How do DNS lookups work with VPN4ALL software?
When your computer requests a website, it first has to know the address of the website in...
I have heard that PPTP is not safe, is this right?
PPTP (Point-to-Point Tunneling Protocol) is a technology for creating VPN’s developed jointly...
I want to use Vonage. Will I be able to use it with this service?
No. When you will have access to our virtual private network, you will be able to use Internet...
I’m using services that require reverse DNS. Is your service supporting reverse DNS?
Yes, all our servers are setup to support reverse DNS. If however you are experiencing any...
Is all the internet traffic encrypted?
Yes, all traffic is completely encrypted. This is what makes the VPN4ALL optimal for the...
Is an OpenVPN connection slower than a PPTP connection?
OpenVPN uses strong encryption and is slightly slower than PPTP which is not very secure. The...
Is it possible to use Proxy/Socks after a VPN-connection?
Of course! VPN connections are completely transparent. After starting a connection you can use...
Is there authorization of users on your VPN servers?
When using VPN4ALL software on PC or MAC, you will be automatically authorized on VPN4ALL...
Isn’t PPTP less secure than IPSec?
The way PPTP was designed makes it easier for a hacker to guess your password. The best way...
My router has a built-in PPTP client feature. Can I use it to connect to VPN4ALL?
Probably not. The PPTP client in most small office – home office (SoHo) routers is only...
What are my options in accessing your network?
We offer a VPN4ALL software program for PC and MAC that permits you to connect to our network...
What data is encrypted?
All of the data in transit over the internet that your computer sends and receives is...
What does your server firewall do?
Second Layer Online Anti Virus Protection, Second Layer Online Firewall Protection and Second...
What is IPSEC and its benefit?
  IPSEC (Internet Protocol Security) is a security protocol that provides encryption and...
What is the difference between accessing VPN4ALL network via SSH Tunnel versus via OpenVPN?
The difference between connecting via Secure VPN and via OpenSSH Proxy is that with Secure...
What is the difference between accessing your network via OpenSSH Proxy versus via Secure VPN – VPN4ALL?
The difference between connecting via Secure VPN and via OpenSSH Proxy is that with Secure VPN,...
What is the difference between Static IP and Dynamic IP and which one do I get when using VPN4ALL?
Static IP means an IP address will not change whenever a device connects to a network. Dynamic...
What is VPN and why is VPN4ALL better than a proxy?
VPN4ALL encrypts all your data (Surfing, shopping, banking, VOIP, IM, email, FTP, etc.) as it...
What kind of anonymization are you using and how safe is it?
All of our servers run a Squid proxy with NCSA authorization, a SOCKS 5 proxy with...
What kind of encryption are you using and can it be cracked?
We are using 2056 bit OpenVPN, 2056 bit SSH-2 (Secure Shell 2), and 2056 bit SSL/TLS...
What ports should be open on firewall/router for VPN4ALL to work?
No ports need to be manually opened to access the service on most routers as the VPN port 1723...
What protocol does VPN4ALL use for the VPN connection?
Our standard VPN4ALL software makes use of OpenVPN as back-end, the protocols used for OpenVPN...
What protocols and data can I encrypt and anonymize with VPN4ALL?
  All protocols and data you send through OpenVPN are encrypted. You also anonymize all...
What TCP/IP port(s) does VPN4ALL use?
Any port you want. When you sign up for VPN4ALL we will configure the ports that VPN4ALL will...
Why is this shared IP service?
A shared IP service is inherently more secure than a unique IP service, as there are multiple...
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