Will I remain in control of my computer during the Remote Support (TeamViewer) session?

Portal Home > Knowledgebase > TeamViewer Sessions – Remote Support > Will I remain in control of my computer during the Remote Support (TeamViewer) session?

Yes, absolutely. You will see and control everything our technical support team is doing on your computer.

Is the information incorrect or does it contradict what we say somewhere else at the site? These FAQs are a work in progress and unfortunately as a result our product updates and network changes we can't always get it right instantly in all the FAQs. Please let us know if you see something incorrect and we'll do everything we can to straighten out the misleading bits and pieces! None of these FAQs answer your question? Search our Knowledgebase or Ask Support.

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