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We automatically issue an invoice for service renewal 3 days before the expiration date. The notification about your renewal options and invoice will be sent to you 3 days before your service expires. You can either pay it right away, or wait until actual expiration day. Either way, you won’t notice transition from one term to the next.
To view and pay your invoices, simply login into your Client Area (in your VPN4ALL software, go to Menu -> My Account) and navigate to the My Invoices tab.
Is the information incorrect or does it contradict what we say somewhere else at the site? These FAQs are a work in progress and unfortunately as a result our product updates and network changes we can't always get it right instantly in all the FAQs. Please let us know if you see something incorrect and we'll do everything we can to straighten out the misleading bits and pieces! None of these FAQs answer your question? Search our Knowledgebase or Ask Support.