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Portal Home > Knowledgebase > Common Problems & Basic Troubleshooting > My IP doesn’t change at all!
If you are using XP, Vista or 7, you have to right click on the VPN4ALL Desktop Icon and select "Run as Administrator":
The program will then start and Windows will request your permission to use the program. Click “Yes” and run the program. If this fixes the problem, you are a rare user who will always have to launch your VPN4ALL with Admin permission.
Is the information incorrect or does it contradict what we say somewhere else at the site? These FAQs are a work in progress and unfortunately as a result our product updates and network changes we can't always get it right instantly in all the FAQs. Please let us know if you see something incorrect and we'll do everything we can to straighten out the misleading bits and pieces! None of these FAQs answer your question? Search our Knowledgebase or Ask Support.
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